Social Service Department provides various types of services related to daily living and social welfare. All services are included in the following four categories:
I. Individual case management
1. 6 months psychosocial evaluation: Through assessment, Social Worker will have better understanding of participant’s emotional status, therefore provide emotional support and coping skills as needed.
2. 1:1 individual support: When participant experiences low mood, Social Worker can intervene in a timely manner by providing active listening, allow them to process their emotion, and provide psychoeducation and counseling as needed.
3. Communication with family members: In order to provide the best care, Social Workers keep constant communication with family members. Services are customized based on changes with home dynamic.
4. Protect elderly’s safety: To ensure our elderly participants are protected from abuse, according to law, center Social Workers are mandated elderly abuse reporter. When social workers find reasonable suspicion of elderly abuse, mandated reports need to be made to Adult Protective Service and/or Law Enforcement when applicable. Most common types of elderly abuse include:
a. Restraining: Unreasonable restriction to social interaction. For example: restricting phone call to friends, disallow outdoor activity
b. Financial abuse: participant’s finance being abused or mismanaged by others
c. Neglect: Basic needs are not being met. Such as: Not enough food or clothing, poor hygiene
II. Social Welfare
1. Resources and Information: U.S. government provides various resources to participant, each with different application criteria. Social Workers can assist participant in understanding the Social Welfare system in U.S. and assist with application process, such as senior apartment, paratransit (ACCESS, OMNI), IHSS, SSI, CalFresh and etc.
2. Individual Case Management: We understand participant’s difficulty living in America due to language and cultural barrier. Social Workers can provide translation for important letters, assist with transportation resources and advocate on behalf of participant.
3. Medical Coverage: U.S. government offers various type of health insurance coverage for low income seniors. Social Worker can help you understand services provided by various medical insurance plans and provide guidance to make the best choice for your health coverage.
III. Group Work
1. Peer Support Group: Our Social Workers are equipped with diverse clinical intervention techniques. We provide a safe environment for participants to freely express their thoughts and feelings.
2. Memory Training Group: We understand the important of participant’s cognitive functioning. By providing Memory Training Group and Cognitive Orientation Group, we help participant maintain highest cognitive functioning level. We also create diverse curriculum and incorporate evidence-based interventions depending on participant’s needs.
3. Educational Seminars: Social Worker host series of educational seminars regularly, with the purpose of helping participant understand their own emotional needs and recognize the importance of mental health. We also provide updates to important government policies and regulations that are relevant to participant’s benefits.
IV. Conflict Resolution
One of Social Work Department’s main functions is to help participant maintain emotional wellbeing both at home and at center. When conflicts occur among participants, or at home or at center, Social Worker play a key role in conflict resolution, with the goal of restoring emotional and behavioral stability.